Privacy Policy
Thank you for choosing EngageZap, a WhatsApp marketing portal provided by Techbeatles Services LLP (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and related services.
[Last Updated: March 01, 2024]
1. Information We Collect:
1.1 Personal Information:
When you visit our website or use our services, we may collect personal information through forms, account creation, and direct communication with you. This information includes, but is not limited to, your name, email address, phone number, and payment details.
Note: We do not process sensitive information.
1.2 Login Details:
Your login details, including passwords, are encrypted and stored securely. We employ industry-standard security measures to protect this information, ensuring safe access to our services.
1.3 Payment Information:
For payments made through our platform, we collect necessary payment information, including credit card details, using a secure payment gateway to process transactions.
2. How We Use Your Information:
- Service Provision and Maintenance: To provide, maintain, and monitor the usage of our Service.
- Account Management: To manage your registration as a user and provide access to different functionalities.
- Contract Performance: To fulfill our contractual obligations for services you have purchased.
- Communication: To contact you via email, calls, SMS, or push notifications for updates or informative communications related to your services, including security updates.
- Marketing: To offer you news, special offers, and general information about other goods, services, and events, unless you opt-out.
- Payment Processing: To process transactions securely through our payment gateway.
- Business Transfers: To evaluate or conduct business transfers in the event of a merger, sale of assets, or restructuring.
3. Information Sharing:
Your personal information may be shared in the following scenarios:
- With Service Providers: To monitor and analyze the use of our Service or to contact you.
- For Business Transfers: During negotiations or completion of a merger, sale of assets, or acquisition
3.1 Legal Compliance:
We may disclose your information to comply with legal obligations or respond to legal requests.
4. Security:
We implement industry-standard security measures, including encryption, firewalls, and SSL protocols, to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices:
5.1 Opt-Out:
You can opt-out of receiving promotional emails by following the unsubscribe link in the email or by contacting us directly at care@engagezap.com
5.2 Delete Your Personal Data:
You have the right to delete your Personal Data. You may update, amend, or request deletion through your account settings or by contacting us at care@engagezap.com We may need to retain certain information for legal obligations or lawful bases.
6. Data Retention:
We retain your information as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
7. Children’s Privacy:
Our Service does not knowingly collect information from anyone under the age of 13. If you believe your child has provided us with Personal Data, please contact us at care@engagezap.com
8. Changes to Privacy Policy:
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at:
Techbeatles Services LLP
C-4-C14/8, F, Janakpuri,
New Delhi, West Delhi,
Delhi, 110058, India
Email: care@engagezap.com
Phone: +918448740369