Cancellation and Refund

At Techbeatles Services LLP, we aim to ensure that our customers have a satisfactory experience while using EngageZap. Understanding that circumstances change, we provide a transparent cancellation and refund policy. This policy outlines the conditions under which customers can return or exchange the products/services they have purchased from us.

1. Cancellation Policy

Customers are eligible to cancel their purchase within 7 days from the purchase date. If you wish to cancel your purchase, please reach out to us at care@engagezap.com with your order details.

2. Return and Exchange Policy

Returns or exchanges are accepted under the following conditions:

– Products or services must be returned or exchanged within 7 days past the purchase date.

– To initiate a return or exchange, please send an email to care@engagezap.com with your order information and the reason for the request. Our customer care team will guide you through the process.

3. Refund Processing

Upon receiving your return/exchange request, we will process your refund within 7-10 business days. The refund will be credited to the original method of payment. Please note that depending on your bank or credit card issuer, it may take additional time for the refund to be reflected in your account.

4. Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please do not hesitate to contact us at care@engagezap.com. We are here to assist you.

Thank you for choosing EngageZap. We value your business and strive to provide you with the best possible service.